Feedback

Customer Satisfaction Survey

We’ve decided to give away a 12 bottle mixed case of our favourite wines and not only that we will deliver it straight to your door. All you have to do to be in with a chance of winning is answer the a few questions below on your recent service enquiry. Quick enter now before we fall over and change our minds. Draw to take place every 3 months and the winner will be notified by our Service manager.
Job Ref. No:(*)

The job reference number is a unique job number allocated to your call. This will appear on the call closure details emailed to you after the service call has been completed. If you are unsure of this please call 0871 426 7568 and we can provide this to you.

Please type your Company name.
Logged Via(*)

Please let us know how you raised your service issue with us today.

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How easy was it to report your fault?

1 being the lowest and 5 Being the highest score.

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How would you rate the Helpdesk Team when placing your call

1 being the lowest and 5 Being the highest score.

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Tell us about the engineer

Did the engineer Call ahead of arriving?
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Did the engineer arrive on time?
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Did the engineer discuss & understand your problem?
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Did they fix the problem?
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Did the engineer explain how they fixed the issue?
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If a return visit was required, did the engineer explain why?
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Was the engineer presentable?
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Was the engineer courteous?
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Customer comments

Please let us know any comments that may help us improve our service to you.

Your Name

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Thank you for your comments they are important to us and we will read all submissions to improve our service

Bristol Office

Call Us: 0117 905 7010
Support Desk: 0871 426 7568
Email: info@sitgroup.co.uk

2430/2440 The Quadrant, Aztec West,
Almondsbury, Bristol, BS32 4AQ.